Opening a restaurant: a realistic plan
Good food is only half of a working restaurant. The other half is keeping rent, labor and food costs below sales and holding enough cash to last until the dining room fills, so take these steps in order and learn your numbers before you sign anything hard to undo.
Prove the concept fits the market
Define the concept in one sentence: cuisine, service style, price point and the guest you expect. Then estimate the average check, what a typical guest spends per visit, because it drives every projection that follows.
Test demand before you commit to a lease. Visit competitors within a short drive, note what they charge and when they are busy, and look for a gap rather than a crowded niche. Pop-ups, farmers market stands and catering jobs let you test recipes, prices and portions on paying customers.
Choose the location and read the lease
Visit any site at the hours you expect to be busy. Count foot and car traffic, check parking and visibility, and ask neighboring businesses how the block performs. A former restaurant space with a working hood, grease interceptor and walk-in cooler can save a large share of build-out costs, but find out why the last tenant left.
Confirm with the local zoning office that a restaurant is allowed at the address, along with alcohol, outdoor seating or late hours if you want them. Then have a lawyer review the lease, with special attention to these terms.
- A term and renewal options long enough to recover your investment.
- Scheduled rent increases and shared charges such as common area maintenance and property taxes.
- Free rent during build-out and any tenant improvement allowance.
- Any personal guarantee, and whether it can be capped.
- An exit if permits or the liquor license are denied.
Build a budget with a cash reserve
List every cost that comes before the first paying guest: construction, plumbing, electrical and ventilation work, kitchen and dining room equipment, smallwares, the point-of-sale system, opening inventory, deposits, permits, professional fees, signage and pre-opening payroll for hiring and training.
Then add a cash reserve, the line that is easiest to underfund. Sales usually build slowly while rent, payroll and suppliers expect full payment from the first month. A common rule of thumb is a reserve covering three to six months of operating expenses, and because build-outs tend to run over budget and schedule, pad both.
Line up licenses and permits early
Permits often decide your opening date, and the requirements vary by city, county and state. Ask each agency for its process and timeline, since some approvals must happen before construction starts; many health departments, for example, review kitchen plans before you build.
Most new restaurants need some version of each of these.
- Business registration, a local business license and an Employer Identification Number from the IRS.
- Sales or meals tax registration with your state.
- A health department food service permit, issued after plan review and inspection.
- Food protection manager certification, which many places require for at least one person on staff.
- Building and sign permits, a fire inspection and a certificate of occupancy.
- A liquor license from your state and often your city, which can take months.
- Public performance licenses if you play music, often from organizations such as ASCAP and BMI.
Hire carefully and follow labor law
Plan staffing by shift rather than by headcount, and schedule paid training before opening. Complete a Form I-9 for every hire, register for payroll taxes, and carry workers’ compensation insurance, which most states require.
Tip rules deserve special care because they vary by state. Federal law lets employers count part of tips toward the minimum wage, but some states, including California, require the full minimum wage before tips. Under federal law, managers and supervisors may not keep any portion of employees’ tips, and mandatory service charges are treated differently from tips, with extra rules in some states. Confirm the details with your state labor department before you set pay.
Soft open, then watch prime cost
Before the public opening, hold a soft opening: a few days of limited service for friends, family and neighbors with a shorter menu. Use it to test ticket times, the point-of-sale system and how the line handles a rush, and fix what breaks while the stakes are low.
Once open, watch prime cost, the cost of food and beverages sold plus total labor, including payroll taxes and benefits. It is the biggest cost you can control week to week, and a widely used rule of thumb keeps it at or below about 60 to 65 percent of sales. Track it weekly, because a monthly report arrives too late to stop a bad trend.